JOB DESCRIPTION
Key Expectations • Inclination to work in a development support and maintenance role in SAP BW. • Strong Customer-centricity with proven ability to work under pressure and manage critical customer situations • Proven track record of high performance with strong learning orientation • Being a strong team player • Being self driven Major Tasks • To develop deep product expertise at technical and functional level, and to take full code ownership for the assigned BW Web Java Runtime topics • To provide high quality of support to SAP BW Customers and resolve product issues reported via customer and internal messages at the Development Support level for the owned product releases • To ensure high quality of corrections and high BW Java patch quality enabling customers to incorporate the fixes rapidly with low TCO. • Efficient interaction and collaboration with other teams/stakeholders e.g. Primary Support, Development, other IMS teams etc., to ensure continuous improvement and optimization of support for SAP customers
APPLY HERE
Key Expectations • Inclination to work in a development support and maintenance role in SAP BW. • Strong Customer-centricity with proven ability to work under pressure and manage critical customer situations • Proven track record of high performance with strong learning orientation • Being a strong team player • Being self driven Major Tasks • To develop deep product expertise at technical and functional level, and to take full code ownership for the assigned BW Web Java Runtime topics • To provide high quality of support to SAP BW Customers and resolve product issues reported via customer and internal messages at the Development Support level for the owned product releases • To ensure high quality of corrections and high BW Java patch quality enabling customers to incorporate the fixes rapidly with low TCO. • Efficient interaction and collaboration with other teams/stakeholders e.g. Primary Support, Development, other IMS teams etc., to ensure continuous improvement and optimization of support for SAP customers
APPLY HERE
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